Pioneer Planner Support

For help with the app, or to report a problem or suggest an improvement, write to support@tndlabs.com.

Help inside the app

Open the Preferences tab and tap How To for step-by-step guides to commitments, plans, logging, credit hours, the service year, the widget, and planning with a partner.

Common questions

My reminders don't arrive. Open the Settings app, tap Notifications, then Pioneer Planner, and turn on Allow Notifications.

My data didn't come back on a new iPhone. Check that you are signed in to the same Apple Account and that iCloud Backup is on in the app's Preferences. It can take a minute after the first launch.

The plan doesn't match a change I made. Tap Rebalance on the Plan tab.

Privacy Policy

Pioneer Planner is an independent app. It is not an official app of Jehovah's Witnesses and is not affiliated with or endorsed by the Watch Tower Bible and Tract Society.